ConCon10 – How Efficient Is Your Workflow? Content Operations to the Rescue!
Having an operational model for content is a concept that is gaining steam, but poorly understood. It’s not a specific type of software (did someone say headless CMS?) or particular type of API that makes content operations work, but a set of principles with a shared outcome. Operational models focus on repeatable, reliable processes to promote efficiency and scalability. Those are ways of being able to tackle personalised content or omnichannel delivery while containing time, resources, and ultimately costs.
ConCon is a cross-government content conference that brings together colleagues from across government and the wider public sector to learn from colleagues across a wide spectrum of offices, share practices, and learn new ways of working.